**Meta:** NRMA Insurance urges safety and prompt claims after ex-Tropical Cyclone Alfred in Queensland and NSW.
**Content:**
### Safety First After Ex-Tropical Cyclone Alfred
With the aftermath of ex-Tropical Cyclone Alfred still being assessed, NRMA Insurance is urging residents in South East Queensland and Northern NSW to prioritize their safety. The insurer emphasizes the importance of lodging claims promptly to access immediate support, including temporary accommodation and emergency financial assistance.
### Impacted Communities and Support
NRMA Insurance CEO Julie Batch expressed her concern for the affected communities, many of which have faced multiple severe weather events in recent years. “It’s heartbreaking to see the devastation caused by ex-Tropical Cyclone Alfred across South East Queensland and Northern NSW,” she stated. The company has mobilized assessors and repairers to provide emergency repairs and has increased claims personnel to expedite the claims process.
### Precautions for Residents Returning Home
As recovery efforts progress, NRMA Insurance advises residents to take necessary precautions when returning to their homes. Executive General Manager of Claims, Luke Gallagher, stressed the importance of safety: “If you had to leave your property, please only return when the emergency services have declared it is safe to do so.”
#### Steps to Take if Your Home is Affected:
– Lodge your claim with your insurer as soon as possible. NRMA Insurance customers can do this online or by phone.
– Document damage by taking pictures or videos of your home and contents.
– Remove or dispose of water-damaged items that may pose health risks, such as saturated carpets and soft furnishings.
– Keep a record of model or serial numbers of items being disposed of to assist with replacements.
### Beware of Scams
Homeowners should remain vigilant against “disaster chasers,” opportunistic tradespeople who may approach them under the guise of offering quick repairs. NRMA Insurance staff are available to provide expert assistance in assessing and repairing damages.
### Conclusion
As communities begin to recover from ex-Tropical Cyclone Alfred, it’s crucial to prioritize safety and act quickly in lodging claims. Are you prepared to take the necessary steps for recovery?
**FAQs:**
**Q: What should I do first if my home is damaged by severe weather?**
A: Lodge your claim with your insurer as soon as possible and document any damage with photos or videos to support your claim.
