**Title:** Flight Delays and Cancellations Due to Technical Outage
**Meta Description:** Multiple airlines, including IndiGo and Air India, faced delays and cancellations due to a technical outage affecting check-in systems at airports.
**URL Slug:** flight-delays-cancellations-technical-outage
**Headline:** Major Flight Delays and Cancellations as Technical Outage Disrupts Check-In Systems
On December 3, a significant technical outage impacted check-in systems at various airports, leading to delays and cancellations for multiple airlines, including IndiGo, SpiceJet, Akasa Air, and Air India Express. Reports indicate that the disruption began late on December 2, with an Air India spokesperson confirming that a third-party system issue was responsible. Fortunately, the problem has since been resolved.
Passengers at Varanasi airport received notifications regarding the outage, stating, “Microsoft Windows reports major service outages globally. IT services/check-in systems at airports are impacted.” As a result, airlines implemented manual check-in and boarding procedures to manage the situation. However, Microsoft has refuted claims of an outage on its end, stating, “This is factually incorrect. No outages reported on Windows.”
IndiGo reported 42 flight cancellations from Bengaluru airport on the same day. A spokesperson explained that the airline has faced several unavoidable delays and cancellations recently due to technology issues, airport congestion, and operational requirements. They assured passengers that efforts are underway to normalize operations and that alternative flight options or refunds are being offered where applicable. Passengers are encouraged to check the latest flight status online before heading to the airport to minimize inconvenience.
The chaos extended to Rajiv Gandhi International Airport (RGIA) in Hyderabad, where operations were disrupted on December 3, compounding the challenges faced by travelers following delays and cancellations the previous day due to operational issues and low visibility. The Delhi International Airport also acknowledged that domestic airlines were experiencing operational challenges, which could lead to further delays.
In July 2024, a severe outage at Microsoft’s cloud service Azure had previously caused significant disruptions, highlighting the vulnerability of airline operations to technical failures.
**FAQ Section:**
**Q: What caused the recent flight delays and cancellations?**
A: The delays and cancellations were primarily due to a technical outage affecting check-in systems at various airports, which has since been resolved.
