**Rapido Enhances Delhi Operations with ONDC Partnership**
**Meta Description:** Rapido strengthens its presence in Delhi by partnering with ONDC for seamless metro ticketing and improved public transport integration.
**URL Slug:** rapido-delhi-ondc-partnership
**Rapido Strengthens Delhi Operations with ONDC Partnership for Enhanced Public Transport Integration**
Ride-hailing platform Rapido is intensifying its efforts in Delhi, which has emerged as its largest market in India. The company has announced a partnership with the Open Network for Digital Commerce (ONDC) to enhance its integration with public transport systems. “Delhi is our largest market, with over 800,000 customers using Rapido daily,” stated Aravind Sanka, the chief executive and co-founder of Rapido. He noted that a significant portion—over 100,000 daily riders—utilize the platform specifically for commuting to and from metro stations.
The collaboration with ONDC enables Rapido users to book Delhi Metro tickets directly through the app, aiming to provide seamless first-and-last-mile connectivity. This integration allows commuters to plan, book, and pay for various segments of their journey in one place, creating a more streamlined user experience. Metro ticketing via ONDC is already operational in cities like Delhi, Kochi, and Chennai, with plans for expansion to Bangalore and several metro lines in Mumbai.
Vibhor Jain, the chief executive of ONDC, expressed enthusiasm about Rapido’s involvement, stating, “We’re excited about Rapido enabling those lines as well. Beyond metros, we’re looking at mobility holistically, and bus ticketing is a significant part of that journey. I’m confident Rapido will be live with that soon too.”
Rapido is not alone in aligning with ONDC’s vision for open mobility. Namma Yatri was the first to fully integrate with ONDC, introducing a Software as a Service (SaaS) model that has since been adopted by major players like Uber and Ola. In a previous interview, Namma Yatri indicated plans to expand into northern India while piloting services in adjacent sectors such as ambulance and shuttle transport.
In addition to its metro ticketing initiative, Rapido is exploring new categories, including food delivery, to diversify its offerings and compete with established players like Swiggy and Zomato. However, the company has faced significant regulatory challenges in Karnataka, where a blanket ban on bike taxis has disrupted one of its key markets, impacting its user base and core revenue streams.
Uber has also partnered with ONDC to facilitate metro ticket booking, starting with the integration of Delhi Metro within its app, marking its entry into public transport through the open network. The company plans to expand metro ticketing to three additional cities and explore B2B logistics services via ONDC.
**FAQ**
**What is Rapido’s recent partnership about?**
Rapido has partnered with ONDC to allow users to book Delhi Metro tickets directly through its app, enhancing integration with public transport and improving commuter convenience.
